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Training Videos & Webinars
Telehealth
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Administrative
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Mobile Apps - Therasoft, myTherapist, Client Checkin, Find a Therapist and Time and Attendance
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Articles in this category

Steps to clear browser data in Google Chrome

1.  Click the 3 dots in the upper right hand corner of the browser 2.  Select the Settings option 3.  Scroll all the way to the bottom of the page and click on Advanced 4.  Under Privacy and Security ...

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Instructions on how to clear your cache

Instructions on how to clear your cache:

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Therasoft Terms of Use & BAA

Therasoft Terms of Use and BAA Therasoft BAA with Zoom

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How to clear cookies on the most popular desktop and mobile browsers

How to clear cookies Posted: Ju

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Submitting Suggestions

We are always looking for ways to grow so your suggestions are extremely helpful for us. Of course we can't use EVERY suggestion right away but sometimes it gives us ideas for future improvements. To...

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Popup Blocker

You may have noticed that when you click on some of the buttons in Therasoft, it seems like nothing is happening. This may have to do with your Popup Blocker. Areas that this may happen in could be th...

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Request a quote for Therasoft Managed Billing Services

Complete Mental Health Billing Services

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Configuring your web browser to allow pop-up windows

Configuring your web browser to allow pop-up windows Most web browsers include a feature to block pop-u

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Malwarebytes

The most effective protection strategy starts with proactive prevention, but the best prevention approach won’t be found with a silver bullet. In fact, security experts advise against relying solely o...

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Life Saver buttons

Life Saver buttons! Located at the top right of your screen, these buttons give you a heads up on claims, text reminder responses, and announ

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Malwarebytes Installation Instructions

Click Install

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DoseSpot User Guide

DoseSpot User Guide

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  • Top articles
  • Latest articles
Setting up your Client Portal and myTherapist app permissions

Category: Mobile Apps - Therasoft, myTherapist, Client Checkin, Find a Therapist and Time and Attendance

How to set up the Client Portal and myTherapist app permissions: On the Calendar, select your name in the Counselor drop-down. Select the Portal Settings button.Select your Business hour start time fr...

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myTherapist app access for camera and microphone

Category: Mobile Apps - Therasoft, myTherapist, Client Checkin, Find a Therapist and Time and Attendance

on both Android and iPhone devices you will need to have the client navigate to the settings app on their phone to adjust the privacy settings to allow access to their camera and microphone....   see ...

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Video therapy instructions for clinician

Category: Telehealth

Video Therapy Introduction   How do I get the client setup for video therapy?  Go to the Ind tab, View clients tab, click on the client name, this will open the registration page for the client, you ...

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Video therapy instructions for clients

Category: Telehealth

Video Therapy Introduction   How do I get the client setup for video therapy?  Go to the Ind tab, View clients tab, click on the client name, this will open the registration page for the client, you ...

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myTherapist mobile app screenshots

Category: Mobile Apps - Therasoft, myTherapist, Client Checkin, Find a Therapist and Time and Attendance

myTherapist mobile app

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Managing Your Global Payments Account with Merchant Portal

Category: Merchant Account

Manage Your Global Payments Account with Merchant Portal. Log in to your Merchant Portal to view reporting, disputes, deposits, access statements, and more. Don't have an account? Register Now Vi...

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Configure the services clients can select when scheduling in the client portal

Category: Mobile Apps - Therasoft, myTherapist, Client Checkin, Find a Therapist and Time and Attendance

Configure the list of services that clients will be able to select when scheduling in the client portal Go to Setup/Session Catalog1.  Select (or add) the service code you want to make available in th...

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Medicare 2021 Reimbursement Rates by CPT Code

Category: Insurance and Claims

  CPT CODE DESCRIPTION MEDICARE REIMBURSEMENT RATE 2020 MEDICARE REIMBURSEMENT RATE 2021 90791 Psychological Diagnostic Evaluation $140.19 $180.75 90792 Psychological Diagnostic Evaluation with Medica...

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Using re-submission codes (HCFA 1500 claim form: Box 22)

Category: Insurance and Claims

Using re-submission codes (HCFA 1500 claim form: Box 22) This article will walk you through the process of editing a claim to show a specific re-submission code in Box 22 before refiling. The default ...

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Adding a Client yourself

Category: Administrative

From the calendar, use the “New Client” button to add your clients.  The minimum you need to enter to register a client is First Name, Last Name, Gender, and DOB.  If you will be submitting insurance ...

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Registration Page

Category: Administrative

After pushing save and register you will be taken to the client’s registration page. On this page, you will enter any additional information you may have on the client (nick name, marital status, eth...

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Scheduling

Category: Calendar

Once you have registered your client, you will be able to add them to the calendar. To add the appointment, you will go to the day and time you would like to add the client and click on the correspond...

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