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We are going to use a sample scenario. Let's say we received an EOB giving me the following information:
- Payer: United Healthcare
- Patient: John Smith
- DOS: 2/1/2018
- Ins. pays $50. |
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The client will need to have at least 2 or more assessments or treatment plans in order for the popup window to display.
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When we create these Messages/Updates, we choose the appropriate audience, such as All, Company Contact, Admins, or Therapists. If you do not want to receive these Messages or if you would like to blo... |
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We are always looking for ways to grow so your suggestions are extremely helpful for us. Of course we can't use EVERY suggestion right away but sometimes it gives us ideas for future improvements.
To... |
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Now you can send the payment receipt to multiple email addresses:
Steps to add multiple Email IDs:
- Go to the client's Registration page
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You may have noticed that when you click on some of the buttons in Therasoft, it seems like nothing is happening. This may have to do with your Popup Blocker.
Areas that this may happen in could be th... |
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If you are needing to update the diagnosis codes inside of Therasoft here are the steps.
For future sessions that are not scheduled yet update on the registration page.
For sessions in the past go... |
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1) Make sure that an email address has been entered in the Email ID field on the Registration page
2) Select the Treatment plan and open it
3) Click Save at the bottom of the first page
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We have attached the intake docs as examples in a word doc, feel free to make changes and then send to us through our submit a ticket button.
Therasoft Support team. |
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For any billing changes:
Adding new providers
Inactivating accounts
or change in settings
Please follow these steps
You will have to be the account owner, go to the setup tab, go to Therasoft Billi... |
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Are you interested in getting feedback from your clients?
Here are the steps needed to add this feature
Go to the setup tab inside of Therasoft, click the Feedback tab, You are able to insert up to 5 ... |
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To Mark as InActive:
Go to Individual and then select View Clients.
Select the client name to open the registration page.
Mark the InActive option and then click the Save button in the middle of the s... |
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1. Go to setup tab 2. Select on company info3. Select "Choose File"4. Add the description for the document.5. Select the file you want uploaded and click save (make sure that there are no spaces or sp... |
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Message received when attempting to submit a claim:
"If you feel this code is an accurate icd10 billing code, and have checked this website |
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Complete Mental Health Billing Services
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Configuring your web browser to allow pop-up windows
Most web browsers include a feature to block pop-u |
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Login link:
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