Knowledgebase
Therasoft Support site > Therasoft Help Desk > Knowledgebase

Search help:


HCFA\CMS-1500 not aligning correctly

Solution

The system creates the CMS-1500 as a PDF to the exact dimensions of the claim form. If you are printing using the PrePrinted format onto a CMS-1500 claim form and it is not lining up properly, you will need to adjust your printer settings.

Note: There are no print settings specific to the program.  Some common things to check are below.

When a document is printed and the printer dialog box appears, this is your printer's software driver. As every printer is different, it is impossible to list all possible solutions to this issue.

Common items you will want to look for include:

  • Scaling
  • Gutter Margin/Padding

Scaling is the ability to change the dimensions of the of a document. You will want to ensure that Fit to Page is unchecked or that the scaling is set to 100% in the printer dialogue box.

Alignment_-_Scaling.jpg

Gutter Margin/Padding is a translation of the printed document in the up/down or left/right direction. When you first start printing claims to CMS-1500 paper, you will most likely have to adjust the margins within your printer dialog box. It is very common for printers to have their own defaults for this setting.

Alignment_-_Margins.jpg

It may take several tries in order to align the settings correctly. When you have successfully aligned your printer, look for an option to save your settings.

Note: If you are unable to get your printer aligned accordingly, you may want to search Google for how to print adjust the margins to print a CMS-1500 for your specific printer.

 
Was this article helpful? yes / no
Related articles Page Setup Settings for Printing CMS 1500 Forms
Article details
Article ID: 133
Category: Knowledgebase
Date added: 1-Aug-2019 5:22pm
Views: 18
Rating (Votes): Article not rated yet (0)

 
« Go back