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Popup Blocker

Solution

You may have noticed that when you click on some of the buttons in Therasoft, it seems like nothing is happening. This may have to do with your Popup Blocker.

Areas that this may happen in could be the Quick Add window on the Calendar, Pay button on the Attendance page, Progress notes, etc...

When you first click on these buttons, look for a message in your browser that a Popup has been blocked. You can click on that message and ask the browser to Always allow popups from this website.

If you do not see this message, go to your browser Settings, find the Popup Blocker settings, and add www.TherasoftOnline.com to be a safe site that you allow popups from. 

Every browser works differently but you should be able to find something about popups in each one. Let us know if you need further assistance.

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Article details
Article ID: 14
Category: Knowledgebase
Date added: 13-Feb-2013 11:23am
Views: 134

 
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