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No Show/Cancelled Appts - How to mark them

Solution
1) If you DO NOT want to charge, then change the Status on the Calendar from Scheduled to No Show/Cancelled by Client or Cancelled by Counselor and leave the Service the same.
 
1.  Click on the Pencil for that appointment
2.  Change the Status
3.  Click Change
 
NOTE:  When this step is taken, the Billing Notes box on the Attendance page will have a yellow outline. Also note, that if you are on the Attendance page and that session is highlighted, the outline will turn red so that it stands out from the yellow highlighted session.
 
 
2) If you DO want to charge, change the Service of the session to No Show/Missed Appt/Cancelled and leave the Status as is (Scheduled).
 
1.  If do not you have a non-billable CPT Code setup for No Shows, Missed Appts or Cancelled appt., then you will need to create one.
a.  Go to Setup, Session Catalog
b.  Select the 300 from the Billing Code drop down
c.  Enter Not Billable to Ins. in the Service Code field
d.  Enter the Description the way you would like it to appear on the Calendar (Ex. NoShow/Cancelled)
e.  Enter 0 in the Mins Per Unit field
f.  Enter your fee in the Cost Per Unit field
2.  Go to the Attendance page and mark attendance via the Billing Notes check box, to queue this charge up for billing and ensure that it appears on the billing statements.
 
NOTE:   You can set up your fee as any amount and then simply change the Unit Cost on the Payments page, if your fees vary.
 
Related articles How do I add new CPT Codes?
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Article details
Article ID: 27
Category: Calendar
Date added: 25-Feb-2014 11:26am
Views: 206

 
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