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Adding New Insurance Carriers Article rated 5.0/5.0
The most important part of adding a new Insurance Carrier to your list is to first verify the Payer ID to be used through Change Healthcare. You can do a lookup using the following link but remember t...
Psychological and Neuropsychological Testing CPT Codes Article not rated yet
See attached files to see the information in regards to changes for billing codes cpt codes 1/1/2019   link to recorded webinar  
Page Setup Settings for Printing CMS 1500 Forms Article not rated yet
1500 printer settings
What does EDI, ERA and EOB stand for? Article not rated yet
EDI stands for Electronic Data Interchange and allows us to submit your claims electronically. ERA stands for Electronic Remittance Advice and allows us to post your EOBs electroinically eliminating p...
Emdeon Vision - Helpful Hints Article not rated yet
HOW TO PULL UP AN EOB IN EMDEON VISION: - Login into Emdeon Vision - Click on Reporting & Analytics and then Claim Management - Click on Payments at the top - Select ERA Search - In the Time Perio...
Medicare Basics Article not rated yet
General information
Understanding Crisis CPT Codes (90839 and 90840) Article rated 5.0/5.0
Providing emergency care for a patient in crisis can be stressful, and figuring out how to bill for the se
Ready to Post - How to post a payment Article rated 5.0/5.0
We are going to use a sample scenario. Let's say we received an EOB giving me the following information: - Payer: United Healthcare - Patient: John Smith - DOS: 2/1/2018 - Ins. pays $50.
Dual Eligible Beneficiaries Article not rated yet
DUAL ELIGIBLE BENEFICIARIES “Dual eligible beneficiaries” generally describes beneficiaries eligible for both Medicare and Medicaid. The term includes beneficiaries enrolled in Medicare Part A and/or ...
How to resubmit a claim Article not rated yet
1) Go to Individual/Group, Progress Notes 2) Select your client 3) Click Pri (Primary Insurance) to the right of the session 4) In the Popup window select Original and click OK to Continue
What is the difference between Anthem Blue Cross and Blue Shield? Article rated 3.7/5.0
What is the difference between Anthem Blue Cross and Blue Shield? In California, Anthem Blue Cross and Blue Shield are actual
Proof of Timely Filing Letter - Insurance Article rated 5.0/5.0
To obtain a letter of Proof of Timely Filing: 1) Login to your Emdeon Vision Account - If you do not know your login, please email us at Petra@therasoftonline.com and we will provide it to you.
Common claim rejections: What they mean and what actions you should take Article not rated yet
 
How do I add new CPT Codes? Article not rated yet
1) Go to Setup, Session Catalog 2) Select the CPT Code from the Billing Code drop down 3) Enter this CPT Code into the Service Code 4) Enter the Description (ex. Ind. Therapy)  N
Secondary Insurance - How to bill Article not rated yet
  1.  Go to Individual, Progress Notes and select the Client 2.  Click Sec to the right of the first session
Deleting or voiding an insurance claim Article not rated yet
If you are needing to delete a claim, find the appointment on your calendar. 1.  If the "I" button is green, there is no way tostop
Billing Add on Codes Article rated 3.0/5.0
1) Go to Setup, Session Catalog 2) Select 90832 from the Billing Code drop down 3) Enter 90832 in the Service Code field
How to Send a Corrected Claim Article rated 1.0/5.0
1.  Go to Individual, Progress Notes and select the Client 2.  Click PRI to the right of the first session 3.  Select Corrected in the popup window, enter the ID or Reference #, then click OK to conti...
Tricare North going to Tricare East. Article not rated yet
Payer: 68299 - TRICARE EAST To: Change Healthcare Revenue Performance Advisor Customers Payer: 68299 - 
Missing View Insurance button on Client Registration page? Article not rated yet
.... go to Insurance/View Clients/Add New
Clearinghouse: Change Healthcare Article rated 1.0/5.0
Clearinghouse: Change Healthcare Therasoft works with our clearinghouse partner Change Healthcare to submit i
Check it out Looking at claim status inside of Therasoft Article rated 1.0/5.0
Did you know that you no longer have to login to Emdeon to look at your claim status? Go to the Insurance tab, click on claim status or claim response.   One is for claims we send to Beacon or other c...
Availity ERA Registration Tip Sheet Article not rated yet
Electronic Remittance Advice Registration Tip Sheet using Availity® Provider Portal
Paper to electronic claim cross-reference guide Article not rated yet
 
How to add and apply an insurance authorization Article rated 5.0/5.0
This can also be used to track EAP sessions if a certain number are free prior to needing an authorization. To add an authorization for the client it is a 2 step process.  First, you must enter the Au...
Availity Remittance Viewer Tip Sheet Article not rated yet
BCBS IL - The Availity Remittance Viewer tool is an electronic solution that offers providers and billing services the ability to view, sort, save and print payment and remittance information. This to...
Availity Remittance Viewer Frequently Asked Questions (FAQs) Article not rated yet
Availity™ Remittance Viewer Frequently Asked Questions (FAQs)
HCFA\CMS-1500 not aligning correctly Article not rated yet
The system creates the CMS-1500 as a PDF to the exact dimensions of the claim form. If you are printing using the PrePrinted format onto a CMS-1500 claim form and it is not lining up properly, you wil...
EOB Life Saver button Article not rated yet
Gray: No EOBS.
Cigna Employee Assistance Program (EAP) Article not rated yet
Telehealth CPT Code and Place of Service Setup Instructions Article not rated yet
Error message: "If you feel this code is an accurate icd10 billing code, and have checked this website https://www.icd10data.com/ and the code is correct, please call us at 888-435-8203, so we can add the code to our database." Article not rated yet
Message received when attempting to submit a claim:   "If you feel this code is an accurate icd10 billing code, and have checked this website 
MHN (Managed Health Network)Change in Corrected Claims Article not rated yet
MHN (Managed Health Network) no longer accepts black and white corrected claims and views them as "handwritten." They require the red and white CMS-1500 forms with the number 7 (corrected claim) in Bo...
Accept Assignment - CMS 1500 Box 27 Article not rated yet
What does Accept Assignment mean? The definition and use of Accept Assignment vary
Medicare Beneficiary Identifiers (MBIs) Article not rated yet